Open spaces, warm welcome and safe holidays this winter in Trentino

Holidaying Safely in Val di Fiemme

For a peaceful and stress-free stay

Wide-open spaces and the rhythms of nature have always made Trentino the ideal destination for those seeking balance and well-being in any season. Even during a snowy winter. As a matter of fact, 800 km of ski slopes, 229 ski lifts, 6,000 km of trails and over 1,000 trees per resident are waiting for you In Trentino!

These numbers show that there are many choices for less sporty skiers and tourists and that the chances of ending up in a crowd of people can be limited. That being said, even here in Trentino, where there is a lot of open space, crowds and queues can form.

That is why we are continuing to work hard to ensure everyone’s safety, even during the winter, to make your holiday in Trentino a time dedicated to nature, to having fun and to carefree relaxation. On the ski slopes and in the hotels, snow lodges, ski buses and the restaurants of the coolest ski resorts, you will feel safe because we have set detailed protocols in place.

We look forward to seeing you in the same way that we look forward to the first snowfall, confident in our ability to guarantee you not only the welcome we have always taken pride in extending, but also the chance to enjoy your holiday so you can recharge in nature and with the people you love.

You can find updated information in this section on all the measures implemented to take care of you and your loved ones in Trentino.

Holidaying Safely in Val di Fiemme

The most important measures implemented in Trentino this winter

Here you will find a summary of the most important measures that we have implemented for a safe winter holiday in Trentino.

We guarantee:

  • “smart” management of queues and crowds as well as increased online booking and payment services
  • daily sanitising of all lift cabins and gondolas, toilets and other public spaces
  • due to reduced capacity, increased frequency of transportation services such as ski buses to meet the needs for those coming from further away
  • attentive service and compliance with anti-contagion measures even in restaurants located at higher altitudes
  • the size of groups is limited for ski lessons and other activities so that you can take part with peace of mind
  • an efficient rescue service operates in the area, available 24 hours a day and able to deal with any type of emergency
  • all personnel working in the tourism sector will undergo regular health checks
Holidaying Safely in Val di Fiemme

Help us take care of you

In order to help us take care of you, all our other guests and local operators, we ask that you enjoy your holidays in Trentino, complying with these basic rules:

  • Do not touch your eyes, nose and mouth with your hands
  • Wash your hands often or use the hand sanitiser that will be made available to you
  • Cover your mouth and nose when you sneeze and then make sure to wash your hands
  • Maintain minimum safe distances from people that are not part of your family or group and wait patiently in queues
  • Always wear your face mask inside and outside and in all in the areas where it is required, even outdoors
  • Make all your bookings in advance, like your ski pass, equipment rental, lessons and meals (especially in lodges) and use e-payments whenever you can
  • Do not go out if you have any flu-like symptoms and if you have a fever (37.5°C and over) or if you are living with anyone who has symptoms that could be COVID-19
  • If you suspect that you may have been infected, then do not go to the emergency room. Call the local medical service (Guardia Medica) or report it to the manager of the hotel where you are staying.
Holidaying Safely in Val di Fiemme

Latest updates

In Trentino, the situation is being monitored every day through the constant efforts of a dedicated task force. Nevertheless, it is important to work together and follow these simple instructions to limit potential risks.
Currently, Trentino is considered a yellow zone (moderate risk): the measures which apply throughout Italy have been further strengthened through a provincial ruling.

The measures in place are summarised as follows:

  • from 21 December, travel between regions is prohibited, even if at moderate risk, without proven needs. Until 23 December it is only possible to be away from home between 8:00 p.m. and 5:00 a.m. in cases of proven necessity. 
  • from 24 December to 6 January the restrictions as determinated in the latest Prime Ministerial Decree dated 18 December, will also be in force in Trentino and therefore travel will be limited even within our territory, according to the provisions of the law. Furthermore, for the whole period, the ban on moving without proven needs between 10 pm and 5 am will remain in force.
  • It is compulsory throughout Italy to wear a face mask both indoors and outdoors, and in the vicinity of people with whom you do not live (this also applies to car trips). Children under the age of 6 remain exempt from this obligation, although the obligation to wear a face mask on all public transportation, for the entire duration of the journey, applies from the age of 3 years and up. People with health conditions that prevent them from wearing a face mask and anyone performing physical activity alone while outside of built-up areas and respecting minimum social distancing of at least 2 metres from others are also exempt from the obligation to wear a mask.
  • Public transport vehicles are running at 50% of their permitted capacity.
  • Museums, theatres, cinemas and all cultural institutes are closed throughout Italy. Discos and gyms are also closed. Wellness center and swimming pool are open again inside thermal centers and hotels.
  • On 24, 25, 26, 27, 31 December and 1,2,3,5 and 6 January, it will be possible to carry out physical activity near your accomodation and sporting activities only individually.
  • On these days, only food shops, pharmacies, parapharmacies, newsagents, tobacconists, laundries, hairdressers and barbers will be open. On 28,29,30 December and 4 January the shops remain open with the restrictions in force previously, i.e. with limited access and for only 1 person per household.
  • From December 24 to January 6, all catering services will be closed but they will be able to provide take-away and home delivery services.
Holidaying Safely in Val di Fiemme

Who can come to Trentino and how

  • According to the most recent government guidelines, Trentino falls into Italy’s moderate-risk level (yellow zone). Therefore, it is possible to enter and leave our province only to/from regions which also fall into the moderate risk level, except in cases of proven necessity. We remind you that from 21 December to 6 January, travel between Italian regions will be prohibited regardless of the color of the region and the provisions of the latest national Prime Ministerial Decree and the related regulations will also be in force in Trentino.
  • The new national ruling governs travel abroad until 15 January.

 

  • A brief reminder of the measures which apply to those arriving in Italy: until 9 December, no specific restrictions will be in place for most European countries; while from 10 December, it will be obligatory to undergo a molecular or antigen test carried out with a swab within 48 hours of arrival, which must give a negative result. From 21 December to 6 January, an obligatory 14-day self-isolation period will be in force, even in the following days, for all those who, regardless of nationality and residence, enter Italy after having even just passed through one of the countries that fall into class C identified by the Ministry of Foreign Affairs during this time window. For more detailed information, please see the website of the Ministry of Foreign Affairs to learn more about different circumstances and fill in the interactive questionnaire, which may help to provide guidelines for your specific situation.
  • For any further questions, Trentino has set up the new freephone number 800 867 388, active from 8:00 a.m. to 6:00 p.m. Monday to Friday and from 8:00 a.m. to 2:00 p.m on Saturday for enquiries about the applicable regulations, protocols and travel, as well as the procedures regarding swabs, isolation and quarantine.
Holidaying Safely in Val di Fiemme

Restaurants and lodgings

Trentino’s accommodation services have reorganised to adopt all the measures they need to prevent contagion and guarantee that you can enjoy your stay with complete peace of mind.

In light of the new provisions, during the period from 24 December to 6 January, all catering services, including bars, pastry shops and pubs, will be closed to the public but will be able to offer take-away service (until 10 pm) and home delivery. The catering within the accommodation facilities will always be guaranteed for its guests: for New Year's Eve it will be possible to dine only by booking room service. We always recommend that you contact the property by phone first and book the service.

 

Attention: due to the constantly changing situation, sudden changes may be made to the regulations which may result in stricter or looser provisions. This page and the sections it contains will be constantly updated.
Last updated on: 22 December 2020

Travelling Safely